Saints are on the road to Old Trafford...Again!...

The Champions held off Leeds Rhinos in the ferocious qualifying Semi-Final at Knowsley Road tonight. It was a tense game with Leeds dominating the second half of the game but Saints held them out to a 10-8 victory, securing a place in the Grand Final at Old Trafford on October 13th 2007 where they will face the winners of Leeds v Hull/Wigan. Click here for the full match report.

Match Summary:
Saints:
Tries: Pryce
Goals: Smith (3 from 3)
Leeds:
Tries: Smith,
Goals: Sinfield (2 from 2)
Half Time: 8-6
Full Time: 10-8
Attendance: 12,064
Man Of Match: Matty Smith (Saints)
Referee: Ashley Klein

Teams
Saints:
1. Paul Wellens; 2. Ade Gardner, 3. Matt Gidley, 4. Willie Talau, 5. Francis Meli; 6. Leon Pryce, 21. Matty Smith; 8. Nick Fozzard, 9. Keiron Cunningham (c), 10. Jason Cayless, 11. Lee Gilmour, 30. Chris Flannery, 12. Jon Wilkin. Subs: 14. James Roby, 15. Mike Bennett, 17. James Graham, 22. Paul Clough.

Leeds:
1. Brent Webb; 2. Scott Donald, 3. Clinton Toopi, 4. Keith Senior, 5. Lee Smith; 6. Danny McGuire, 7. Rob Burrow; 8. Kylie Leuluai, 9. Matt Diskin, 10. Jamie Peacock, 11. Jamie Jones-Buchanan, 12. Gareth Ellis, 13. Kevin Sinfield (c). Subs: 14. Ali Lauitiiti, 18. Ian Kirke, 22. Carl Ablett, 23. Jordan Tansey.

Article Published in JOEUC KMS Special Issue

The Journal of Organizational and End User Computing Special Issue: Interacting With KM Systems, Vol. 1 has been published. Ben Light and myself were lucky enough to have our paper accepted and included in this special issue.

A special thanks to the Guest Editors for their invaluable support and guidance:
Peter Baloh, University of Ljubljana, Slovenia
Yukika Awazu, Bentley College, USA
Vincent Ribière, New York Institute of Technology (NYIT), USA

Title: Users as Developers: A Field Study of Call Centre Knowledge Work

Abstract: We report the findings of a field study of the enactment of ICT supported knowledge work in a Human Resources contact centre, illustrating the negotiable boundary between what constitutes the developer and user. Drawing upon ideas from the social shaping of technology, we examine how discussions regarding producer-user relations require a degree of greater sophistication as we show how users develop technologies and work practices in-situ. In this case different forms of knowledge are practised to create and maintain a knowledge sharing system. We show how as staff simultaneously distance themselves from, and ally with, ICT supported encoded knowledge scripts, the system becomes materially important to the project of constructing the knowledge characteristic of professional identity. Our work implies that although much has been made of contextualising the user, as a user, further work is required to contextualise users as developers and moreover, developers as users.

Citation: Burns, B. and Light, B. (2007). Users as Developers: A Field Study of Call Centre Knowledge Work. Journal of Organizational End User Computing, 19(4), 42-56

Warriors Fight Their Way Into The Playoffs...

Wigan Warriors tackled like demons to keep the Super Saints from denying them a place in the playoffs and were rewarded with a 20- 12 victory. It was Wigan's first win in eight games against St Helens and it was a classic local derby game in front of a 22,031 record crowd at the JJB Stadium.


Match Details:

Saints:
Tries: Talau, Gardner
Goals: Wellens (2 from 3)

Wigan:
Tries: Vaealiki, Leuluai, Colbon
Goals: Richards (4 from 5)

Half Time: 10-6
Full Time: 20-12

Teams:

Saints:
1. Paul Wellens; 2. Ade Gardner, 3. Matt Gidley, 4. Willie Talau, 5. Francis Meli; 6. Leon Pryce, 12. Jon Wilkin; 17. James Graham, 9. Keiron Cunningham, 10. Jason Cayless, 11. Lee Gilmour, 15. Mike Bennett, 30. Chris Flannery.
Subs: 14. James Roby, 18. Bryn Hargreaves, 22. Paul Clough, 23. Maurie Fa’asavalu.

Wigan:
5. Pat Richards; 2. Mark Calderwood, 3. Phil Bailey, 14. David Vaealiki, 23. Liam Colbon; 6. Trent Barrett, 7. ThomasLeuluai; 8. Stuart Fielden, 16. Shane Millard, 10. IafetaPaleaaesina, 19. Harrison Hansen, 12. Bryan Fletcher, 13. Sean O'Loughlin.
Subs: 9. Mickey Higham, 11. Gareth Hock, 18. Paul Prescott, 20. Darrell Goulding.

Another successful season for the Super Saints...

St Helens have again added to the trophy cupboard. Last Friday's game saw a win for St Helens against Warrington at Knowsley Road which secured Saints retaining the League Leaders Shield for the third year running. In adition Paul Wellans was voted Player of the Year. Tomorrow's game is the final game of the season and what a better way to end the season than to play local rivals Wigan...JJB Stadium watch out...The Saints are Coming...